SHIPPING POLICY

Effective Date: 05/05/2025

At LUCYLUXE & ILEVEN.CO, every order is handled with care, precision, and attention to detail — ensuring a reliable and seamless delivery experience worldwide.

Shipping Fees

International Shipping (Worldwide):
- Watches: $79.99
- Jewelry: $39.99
Domestic Shipping (Vietnam):
- Flat rate: $20
- Delivery within 48 hours

Shipping Origin

All orders are shipped directly from Vietnam through trusted global carriers.

Order Processing & Delivery Time

After your order is successfully placed:

Your item will undergo a 48-hour inspection and quality control process to ensure it meets our standards
Once approved, the order will be handed over to the shipping carrier

Estimated timeline:

Processing & inspection: 2 days
International delivery: 5–10 days

👉 Total estimated delivery time: 7–14 days worldwide

Please note:
This is an estimated timeframe. Delivery may be faster or slightly delayed depending on logistics conditions, customs clearance, or unforeseen circumstances.

Tracking Information

Once your order has been shipped, you will receive a tracking number and tracking link via email or WhatsApp for real-time updates.

Customs Duties & Taxes

Orders are shipped excluding taxes and import duties
Any applicable customs fees, VAT, or import taxes are the responsibility of the customer, depending on local regulations

LUCYLUXE & ILEVEN.CO will: